Terms and Conditions
GENERAL GOLF BOOKING TERMS & CONDITIONS
General: When choosing to play at Thornbury Golf Centre you agree to accept the golf booking terms and conditions as detailed below, and which from time to time may be amended. You are also expected to follow the basic guidelines for etiquette, pace of play, use of hire equipment and centre dress code whilst on and around the course.
Tee Times & Deposits: All visitors at Thornbury Golf Centre are required to book a tee time either prior to arriving at the Centre or on the day they are playing. No deposit is required for bookings made by telephone or at the reception desk, however for any groups of 8 more this booking is classed as a group and a deposit of £100 is required. For online bookings a prepayment of the full booking value is required.
Checking In: Members & visitors are advised to check in at least 20 minutes prior to the pre-booked tee time. Players should check in at least 20 minutes prior to their allocated start time and be ready at the tee 10 minutes before. If you or any of your party fail to be ready to play on the tee 10 minutes prior to your tee time the Centre reserves the right to move your booking to the next available time, or subject to availability mandate you and your party start from an alternative hole. If we are unable to provide an alternative tee time or starting hole on the same day no refunds or credits will be given
Cancellations: Cancellations to tee times can be made up to 24 hours in advance of the pre booked tee time. All bookings cancelled at least 24 hours in advance will receive a full credit for any deposit paid. Failure to cancel within 24 hours will make the deposit non-refundable. All deposits taken within 24 hours of the tee time booked are automatically non refundable.
Golfing Ability: In choosing to play the main course at Thornbury Golf Centre, you are expected to be able to play to a handicap of 28 or less (ladies 36 or less), The Management reserves the right to transfer you to the Par 3 Course, if in the opinion of the Warden/Duty Manager you are not of a standard to play the main course and are delaying the pace of play. In this event no refund or credit will be due.
Refunds and Credits: In accordance with our standard policies, refunds or credits are not available for delays on course due to slow play in matches ahead or poor weather conditions. Any credits given are at the sole discretion of the Duty Manager. In the event of issuing a credit, the Duty Manager’s decision is final.
Weather Conditions: British weather is historically known to be unpredictable throughout the season, therefore no concession or refund will be made for heavy or persistent rain, sleet, snow or any other poor weather conditions experienced whilst playing at Thornbury Golf Centre.
Course Closures: If the management is forced to close the course on the grounds of Health & Safety, then any customers deposits paid are credited to a future booking. Only the Duty Manager on the day can deem the course closed.
Course Care and Etiquette: The course staff at Thornbury Golf Centre work hard to ensure that your courses are always in good condition. To help us, and for the enjoyment of all players, please follow these common sense guidelines:
- Replace divots and repair pitchmarks. Rake over bunkers after use.
- Do not take trolleys onto the tees or greens.
- Local signs must be observed.
- Be ready to play promptly but not until players in front are out of reach.
- Leave greens promptly upon completion of hole.
- Whilst on the course, please switch off your mobile phone.
Dress Code: Smart casual dress is required at all times, both on the course and around the Centre. We do not allow gym shorts or sleeveless/bikini gym vests on any of our courses.
The Main Course
- Golf shoes or trainers only
- No tracksuits
- Shorts must be tailored
- All shirts must have sleeves and collar (football shirts not permitted).
The Par 3 Course
- Golf shoes or trainers only.
- No football shirts.
- Shirts must be worn at all times